Legal

Refund Policy

Refund Eligibility

Refunds are processed for approved returns that meet the criteria set out in our Return Policy.

Refund Method

Since all orders are placed on Cash on Delivery, refunds are issued via bank transfer (NEFT / UPI) after collecting your account details over email in a secure manner.

Processing Time

  • Quality inspection: within 3 business days of receiving the returned item
  • Refund initiation: within 2 business days of inspection
  • Amount credited: typically within 5–7 business days after initiation

Deductions

Where a reverse pickup is arranged, a nominal courier fee may be deducted from the refund. This will be communicated in advance.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please email us within 48 hours of delivery along with photos. We will arrange a full refund or replacement at no additional cost.

Contact

Write to shreeharicreatiion@gmail.com with your order reference number for any refund-related query.